Returns, cancellations, and refunds on Fabilive depend on the type of product or reservation and the applicable seller, service provider, hotel, guest house, or transport operator’s policy.

### Physical Products

For physical products, buyers may be required to:

• Notify the seller within the stated return or cancellation period, where applicable.
• Provide proof of purchase and the reason for the return.
• Return the product unused, undamaged, and in its original condition and packaging, where applicable.
• Follow any return instructions provided by the seller.

Certain physical products may not be eligible for return, including perishable goods, personalized items, or products that cannot reasonably be resold due to their nature.

### Digital Products

Digital products may have different return and refund conditions. Buyers should review the seller’s terms before purchasing.

• Digital products that have already been accessed, downloaded, activated, or consumed may generally not be eligible for return or refund.
• Where a digital product is defective, inaccessible, or materially different from its description, the buyer may contact Fabilive for dispute review.
• Sellers should clearly state any applicable refund or cancellation conditions before purchase.

### Bus Reservations

Bus ticket bookings are subject to the cancellation, refund, rescheduling, and no-show policies of the applicable bus operator.

• Buyers should review the operator’s terms before confirming a booking.
• Cancellation or refund requests must be submitted within the applicable time period.
• Some tickets may be non-refundable or may incur cancellation or rescheduling fees.
• Once a journey has commenced or a passenger fails to board, a refund may not be available unless otherwise stated by the operator.

### Guest House & Hotel Reservations

Guest house and hotel reservations are subject to the cancellation and refund policies of the individual accommodation provider.

• Buyers should review the property's cancellation policy before completing a reservation.
• Cancellation deadlines may vary depending on the property, room type, rate, and booking conditions.
• Some reservations may be partially refundable, non-refundable, or subject to cancellation fees.
• No-shows or late cancellations may result in the loss of the booking payment, depending on the provider's policy.

### Fabilive Disputes

Fabilive may review disputes and provide guidance based on the transaction details, applicable policies, and information provided by the parties. However, the final resolution may depend on the seller, digital product provider, bus operator, guest house, hotel, or other service provider’s applicable terms and conditions.

Buyers are encouraged to review all return, cancellation, refund, and reservation conditions carefully before completing a purchase or booking.